Legal
Terms of Service
Plain language. English law. No surprises.
Legal
Terms of Service
By using getclaria.net and purchasing our products, you agree to these terms. They are written plainly and apply under English law. If something is unclear, contact us — we would rather explain it than hide behind legal language.
1. About Us
This website is operated by CLARIA, a UK-based business. References to "we," "us," and "our" throughout these terms refer to CLARIA. Our contact details are:
- Email: support@getclaria.net
- Phone: 01224 023 151
- Country of operation: United Kingdom
2. Acceptance of Terms
By accessing or using this website, placing an order, or creating an account, you confirm that you are at least 18 years of age and agree to be bound by these Terms of Service, our Privacy Policy, and our Returns Policy.
If you do not agree with any part of these terms, please do not use this website or place an order.
3. Products
CLARIA Sleep Formula is a food supplement. It is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. It should not be used as a substitute for medical advice or treatment.
We make every reasonable effort to display products accurately on this website, including images, descriptions, and ingredient information. However, we cannot guarantee that your device's display will exactly replicate the product's appearance.
We reserve the right to discontinue any product at any time. If a product you have ordered is discontinued before dispatch, we will contact you and offer a full refund.
4. Ordering & Payment
By placing an order, you are making an offer to purchase the product at the stated price. We reserve the right to accept or decline any order. An order is confirmed when you receive an email confirmation from us.
All prices are displayed in British Pounds (GBP) and are inclusive of any applicable taxes. We accept major credit and debit cards, processed securely through Shopify Payments. We do not store your payment card details.
In the event of a pricing error on our website, we will notify you before fulfilling the order and give you the option to proceed at the correct price or cancel for a full refund.
5. Delivery
Delivery is subject to our Shipping Policy, which forms part of these terms. We aim to dispatch all orders within 1 business day. Delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by courier services or circumstances outside our control.
6. Returns & Refunds
Returns and refunds are governed by our Returns & Guarantee Policy, which forms part of these terms. We offer a 30-night money-back guarantee on CLARIA Sleep Formula.
Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are not affected by these terms.
7. Health Disclaimer
The information on this website is provided for general informational purposes only and is not intended as medical advice. Always consult a qualified healthcare professional before starting any new supplement, particularly if you are pregnant, breastfeeding, taking prescription medication, or have an existing medical condition.
Individual results may vary. Any testimonials or reviews on this website reflect individual experiences and are not intended to represent or guarantee that anyone will achieve the same or similar results.
These statements have not been evaluated by the Food Standards Agency (FSA). CLARIA Sleep Formula is a food supplement and is not intended to diagnose, treat, cure, or prevent any disease.
8. Intellectual Property
All content on this website — including text, images, graphics, logos, product names, and brand identity — is owned by or licensed to CLARIA and is protected by UK and international copyright and trademark law.
You may not reproduce, distribute, modify, or republish any content from this website without our prior written permission, except for personal, non-commercial use (such as sharing a link).
9. User Conduct
You agree not to use this website to:
- Violate any applicable UK or international laws or regulations
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorised access to any part of the site or its systems
- Interfere with or disrupt the operation of the website
- Harvest or collect personal data of other users
10. Limitation of Liability
To the fullest extent permitted by law, CLARIA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or purchase of our products, including but not limited to loss of profits, loss of data, or personal injury (except where caused by our negligence).
Our total liability to you in connection with any order shall not exceed the amount paid by you for that order.
Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded under English law.
11. Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with UK GDPR.
13. Changes to These Terms
We may update these Terms of Service from time to time. The "last updated" date at the top of this page will reflect the most recent version. Continued use of the website after changes are posted constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.
14. Governing Law & Disputes
These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before pursuing formal legal action, we encourage you to contact us directly — we resolve the vast majority of issues quickly and fairly.
15. Contact
For any questions about these terms:
- Email: support@getclaria.net
- Phone: 01224 023 151 (Monday – Friday, 9am – 5pm GMT)